Agentic AI · Dynamics 365

Agentic AI on Dynamics 365. Built by an embedded squad.

A small SKIOS squad embeds with your ops team and ships agents, copilots, and custom apps on Dynamics 365 — every week.

Dynamics 365 is built for AI. An embedded squad actually ships it.

Microsoft has invested heavily in making Dynamics 365 AI-ready — with native copilot tools, workflow automation, a low-code app platform, a unified data layer, and deep extensions on Business Central all designed to work together. The challenge is that most mid-market organisations don't have a dedicated team to design, build, and ship agentic workflows on that stack. An embedded SKIOS squad fills that gap — designing agents with Microsoft's native AI tools, automating processes, and building custom apps, shipping weekly against your actual operations.

What your squad builds on Dynamics 365

Autonomous Dynamics agents

Agents built on Dynamics 365's native automation and AI tools that execute multi-step processes across your Dynamics modules — resolving exceptions, chasing approvals, and updating records autonomously with HITL gates via Teams or email.

AI copilots in Dynamics 365

Custom AI copilot experiences surfaced in Dynamics 365 and Teams that let your ops team query records, draft business documents, and trigger automations in plain language.

Agent-to-Dynamics integrations

Native Dynamics 365 API connectors that give agents reliable read/write access to your data, plus connectors to third-party logistics, finance, and HR systems.

Custom Dynamics apps

Bespoke applications built on Microsoft's native low-code and pro-code tools that embed agentic workflows into purpose-built UIs for your ops team, with deep Business Central integration where required.

Typical squad delivery on Dynamics 365

01

Weeks 1–2: Discovery + first agent sketch

We review your Dynamics 365 modules, data schema, existing automation library, and current AI configuration. We identify the highest-value agent opportunity — for example, a vendor invoice exception agent that matches invoices against POs and escalates discrepancies via Teams.

02

Weeks 3–6: Pilot — first agent live

The squad builds the agent, connects it to Dynamics 365 via the native API layer, and ships it into your production environment. A typical Dynamics pilot has a working agent handling real transactions by week six.

03

Month 3+: Expand the portfolio

After the pilot we expand — additional agents, custom apps for field or finance teams, analytics dashboards fed by agent-generated records. Your Microsoft investment starts compounding every sprint.

Why SKIOS for Dynamics 365

Microsoft's low-code tools lower the floor for automation, but complex agentic workflows still require engineers who know Dynamics 365's data model deeply, understand the platform's AI orchestration model, and can write extensions when the standard connectors don't reach far enough. SKIOS squads have that depth. We also understand Microsoft's compliance framework — including where AI-processed Dynamics data sits relative to your Microsoft Customer Agreement data residency commitments — so governance conversations don't slow delivery.

Start a Dynamics 365 squad discovery

Two weeks, no commitment. We'll map your Dynamics 365 environment and tell you exactly what a squad would ship in the first 30 days.

Frequently Asked Questions